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Frequently Asked Questions

1. What is Qyaari?

Qyaari by Penkraft is a celebration of India's rich textile heritage, offering handcrafted ethnic wear that blends tradition, artistry, and sustainability. Each piece features timeless hand block prints and is created using eco-conscious methods, preserving age-old techniques for the modern wardrobe. In addition to its apparel line, Qyaari offers masterclasses in fabric arts such as block printing, fabric painting, tie and dye, embroidery, and more. These classes empower individuals to explore and revive the legacy of Indian crafts.

2. How can I place an order?

You can place an order directly through our website by selecting the desired products and proceeding to checkout.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, net banking, UPI, and wallets.

4. How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number to track your shipment.

5. What is your return policy?

We do not encourage refunds/cancellations, but under certain conditions, we may offer credit for future purchases.

6. How long does shipping take?

Delivery usually takes 7-8 working days within Mumbai and a minimum of 10 days outside Mumbai.

7. Do you offer international shipping?

Currently, we only deliver within India. International shipping options will be available soon.

8. Can I modify my order after placing it?

Modifications can only be made before the order is dispatched. Please contact us immediately for changes.

9. How can I contact customer support?

You can contact us via email or phone. Our support team is available from Thursday to Tuesday, 10 AM - 6:30 PM.

10. Are there any discounts for bulk purchases?

Yes, we offer special discounts for bulk purchases. Please reach out to us for more details.

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